The Challenge

Category: Organizational Transformation
A well-respected statewide charitable organization needed a profound transformation. Donations were on a long downward trend even as the community’s needs were growing. For its 77 years of operations, dozens of agencies had depended on annual contributions from this organization. 


The organization wanted to evolve from a distributor of funds to a catalyst for social change by harnessing and focusing resources throughout the state.  Specifically, it wanted to make a significant difference in three Impact Areas: 1) Children, youth and families; 2) People in crisis; 3) Building adult and neighborhood independence.

Yet a change like this would affect business, personal and political relationships.  It would also fundamentally change the work inside the organization. The organization had attempted to take action for years.  Leaders had proposed many options, yet action eluded them.