2:
Capture the Impact
2.1:
Frequently Asked Questions
2.2:
Video and Organizational Change
3:
Who Are We?
3.2:
About Lisa
3.3:
Guiding Principles
3.4:
Strategic Partners
4:
When To Bring Us In
5:
Our Clients
6:
Stories of Our Work
6.1:
Organizational Transformation
6.2:
Capturing the Impact
6.3:
Senior Team in Conflict
6.4:
Learning Organization
6.5:
Changing the Culture
6.6:
Managed Care Institution
7:
Talks & Articles
7.1:
Upcoming & Recent Engagements
7.2:
Selected Speaking Engagements
7.3:
Workshops and Trainings
7.4:
Selected Publications
8:
Contact Us
Talks & Articles
»
Selected Publications
Selected Publications (Adobe Reader Required)
“Culture and Communications: A Critical Part of Reengineering” in
Reengineering Health Care,
edited by Paul Lenz and Anju Sikka (American College of Physician Executivies, 1998)
Click
here
to read
To order a copy of the chapter, please
contact us
Leaders of a Cultural Revolution,” by Robert Buday. Interview with CEO Norm Phelps and COO Pam Godwin on the cultural transformation designed by Lisa and her team
Click
here
to read the interview
Heal Yourself: A Report of the Citizens Board of Inquiry into Health Services for Americans